Limelight Grip Error

Our team is trying to get to know the Limelight 2 using GRIP. BUT, when we try connecting to our limelight from the grip software it gives us the error CameraSource error Camera Service crashed. What does this mean? Am I just connecting it to my laptop wrong, do I need to update my GRIP, or is it some other problem?

What url are you using? We recommend limelight.local:5802 for grip testing.

That is the url I used. I also tried to use 5800 to see if it would even work but it still came back with an error.