I want to know how teams manage their communication in order to better facilitate a team discussion on the topic. Understanding that this is a broad question, I will attempt to break it down into several smaller questions. I suspect some of the answers may delve into team organization and planning as well.
1. How does your team communicate on a general scale?
I personally have experience with GroupMe and Slack. In what ways is the chat/platform of choice split up? I’m talking about things like subteams, leadership, announcements, general chit-chat, etc.
2. How do you keep everyone on the same page day to day?
The teams I have worked with both have had 6 days/week meetings to accommodate people with widely varying schedules. What methods are used to keep everyone kept up what is done on their “off days”?
3. How does team leadership communicate with the rest of the team?
How are executive decisions handled? Who gets a final decision on what, and at what point does a mentor/student leader step in to make that decision? How are these decisions relayed to the rest of the team such that everyone knows what was decided, and how do you make sure you have buy-in from the team?
4. How do you reconcile with people who don’t often participate?
No one likes to be bombarded with chat notifications, so people tend to turn them off. The problem then becomes that large numbers of the team are not actively keeping up with communication, and this starts to become the norm for incoming team members.
5. How do you find a balance between the group chat and meeting time?
On one extreme, if a person is frequently not making an effort to attend meetings, I don’t think they should get to chime in on every last discussion the same as a more active participant. On the other extreme, if a person is unable (i.e. not unwilling) to attend on a given day, I don’t think they should be completely shut off from sharing their thoughts on what happened that day.
One example I have experienced when leaning toward the second scenario is, during offseasons, there are fewer meetings and smaller attendance per meeting (see question 2 about varying availability). However, since people are accustomed to relying heavily on these meetings to make decisions, most activity ends up trapped in planning mode whenever the team as a whole can’t decide on a direction to go in.
6. How are group discussions held?
By this I mean in-person discussions, such as during kickoff when the most people are likely to be there. Who gets to speak when? When do you decide to move from one topic to the next? How do you make sure that everyone gets their fair input when many people want to speak and that the group keeps from moving to topic B when someone still has something to say about topic A?
I know there are a lot of questions here with potentially varying answers, so feel free to answer any or all of them, or offer clarifying questions.