Motors dont move when using sys id tool

Heyy so I am trying to characterize of some motors something my team has never done before and we are having trouble using the wpilib sys id
the tool doesn’t move the motors like at all, the console when deploying code says unable to resolve ssh for roborio but it does connect (or it seems to think it does)
even if I manually spin the motors it still says the motor has not moved one I end the test

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You need to choose a save location for the JSON file that Sysid returns. Also double check that your ID are correct through Phoenix Tuner.

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