We had a NEO go bad while in a SDS swerve module using the motor spacing plate.
I know for a fact it was an older NEO but was curious if others had any similar experience while using the motor spacing plate. Especially if your robot has been through competitions using the spacer plates.
Trying to avoid cutting NEO shafts down but if the life span of a motor is longer having a shorter shaft and directly mounting we are not opposed.
Can you expand on what went bad? Why do you believe it was related to the use of a spacing plate?
A motor going bad (please elaborate on the failure) can be caused by all sorts of product issues or usage issues.
Does not spin freely
There’s a thing where some older motors have issues where the magnets come loose. You might check with REV. If you are comfortable doing so (have the right tools, are OK with voiding warranty, etc.) you can open things up to see what went wrong. Maybe do a search here to compare symptoms with other reports.
i don’t think the problem is the spacer plate. try opening the motor, some teams drops machine keys there and the ticking sound sounds like there is something in there
Yes, I have checked with Rev the motor is older than 30 days so Rev will not warranty. After the season I plan on opening it up after the season or when I have some free time at our shop.
Exact text from Rev support Email: " Thank you for photo. The most common cause for this type of damage is an impact to the NEO Motor. Unfortunately, our Warranty and Returns policy does not cover physical damage, defects, or other product failures caused by from normal wear and tear after 30 days of purchase. You will need to purchase a replacement."
We are pretty careful with the motors and this one has never been disassembled so I’d be extremely surprised to find FOD in the motor but will update when I tear into it. Thanks!
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