I received an in-stock email notification for NEO motors from REV today at 11:16 AM Eastern. I notified our parts person immediately. As of 11:24 AM they messaged me back stating they were out of stock again. We managed to somehow complete an order for 5.
Was this a real in-stock notification, or a website hiccup? (EDIT - it was a hiccup).
Yeah, same thing happened to us. Got the email and <30 minutes later they were marked as sold out. I was away from electronics when the email came in so I couldn’t check immediately.
Update - it now appears the NEO page was inaccessible on REV’s site for a bit, and now that it’s back, I see updated content for 2023 referring to the NEO 1.1.
I feel like we should get some kind of prize for somehow ordering 5 phantom NEO 1.1’s and being the “earliest adopter”, if that was indeed the case.
I know you are joking, but we went with 7, so that the original 4 mounting holes on the NEO were still in the relative location related to the wires, the 3 additional holes give you extra granularity for where the wires go, but the 1.1 is a drop in replacement for the 1.0
@Greg_Needel I realize this is kind of tangential to point of the thread, but since we’re discussing updated motor models - are there any plans to change/upgrade the encoder cable on the NEO in a future model? That seems to be the one technical pain point that teams still seem most-frustrated by.
Might be worth while merging some of the questions regarding the NEO 1.1 into REV’s 2022/23 Product launch thread (unless Greg and others think that may clutter the release thread, and that a dedicated NEO 1.1 thread is helpful).