I’ve definitely seen a post about this before, but I tried searching and haven’t had much luck.
We have a Neo550 for our shooter uptake that seems to stall from stopped under minimal load. It’s connected through a 9:1 planetary gearbox, direct to an axle with 2x 2" light-gray Compliant wheels, connected by chain 1:1 to another axle with 2 more 2" wheel.
When we start the motor with no load, it doesn’t actually spin. This occurs regardless of input value. If we manually twist the motor casing a tiny bit, it will spin perfectly fine, at least until it goes back to stopped.
After quick inspection, the wiring looks fine. All powerpole connectors, so we’re going to try popping them off and inspecting more later since it’s currently attached to the mechanism and not easy to get to.
We pulled the powerpole housing off of both sides of the controller <=> motor connection, and everything was visually fine. Reconnected it and it seemed to work fine now, so I guess it was a wiring problem. Weird thing because that motor worked fine when connected to a different controller, and that controller worked fine when connected to a different motor.
We saw the same behavior on different motors so figured it to be a motor controller issue. We are running the most recent firmware and reset all to factory defaults and still had this issue.
Upon emailing Rev they suggested it was a crimp problem and asked for photos. I took some photos and then pried off the connectors but didn’t see any issues with the crimp job. Anyone see something that I missed in the photos?
