No DS Radio

We configured the Open Mesh according to the FIRST website, and it is configured properly. We can also successfully deploy our robot code wirelessly. When we use the FRC Driver Station app, on the troubleshoot page, the robot radio and robot are connected normally, but there is no DS Radio and no Communications. Everything works properly with a different lap top. How could we fix this? Thank you.

Is your PC Firewall turned off?
Any anti-virus turned off?

Yep, it was Norton. Thank you so much.