Phoenix Tuner doesn't connect to roboRIO


I tried running temporary diagnostic server, and it can’t seem to detect the roboRIO
I ran the diagnostic server two weeks ago and now it’s not working without me changing anything

How is the computer connected to the rio? The selected option is through USB. If you’re connected to it through the radio, you should put the Rio’s IP address there.

when I took the screenshot it was connected through USB, we also tried connecting with the radio and it didn’t work

Here’s a couple of troubleshooting steps you can take:

  • Can you access the roboRIO dashboard by typing 172.22.11.2 into Chrome or Firefox?
    • If this fails, verify your USB cable is functional. You also need the FRC Driver Station installed for the USB drivers to work correctly. Installation instructions for that can be found here.
  • Can you deploy robot code to the roboRIO?
    • If this succeeds, note what IP it resolves to in the output. Try pasting that in Tuner.
  • Try connecting via Wifi or Ethernet.

Once you’ve confirmed connection is good, click “Run Temporary Diagnostic Server” (or deploy a robot program that has the Phoenix 6 or Phoenix 5 (depending on your firmware version) vendordep included.

While connection and configuration can be done in Tuner v1, Tuner X is a modern alternative that supports both Windows and Android. Docs for installation are available here.

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thanks, we’ve figured it out. it was a rio problem, there were loose wires connecting to the rio

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