Pigeon IMU not showing in tuner and not returning data

Hello! my team uses a Pigeon IMU and for some reason few days ago it stopped giving us data. i looked at it and it seems to be stuck at the “Boot-Calibration Complete” state. I also cant see the pigeon in phoenix tuner and not in the Tuner X. any advises?

Have you emailed/called CTR-E support about this?
I’m sure they have steps you can take to resolve this.
Contact Us lists their email, they are very responsive during the business week / business hours listed.

Well, the first pigeon had corrosion on one of it’s sensors. Replacing it with another pigeon worked quite well.

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