Problems connecting to the D-Link

Hello, world. My team, 5750, has run into some issues while trying to connect to the D-Link with the Bridge Configuration Utility. When launching the program, the network interface pop-up appears without any options. Nothing appears even after we click “Refresh”. Nothing appears even when connected with an Ethernet cable directly from the computer to the D-Link.
Can anyone help us, please? Please help these rookies out.
Thank you all in advance. :smiley:

Could you post a screen shot of what you mean?

I’d recommend trying the suggestion in your teammate’s post:

Here it is

Could you please post the output of ipconfig?

Also, try this procedure for setting it up manually.

You see that screen if all your laptop NICs are Disabled or the app cannot otherwise find them.
See if yours are Enabled.