This isn’t something we often talk about on CD, but I thought I’d take the opportunity to share a near-miss we had this morning.
I got a call about some fraudulent charges – apparently, a would-be fraudster tried to make off with about $900 from the team account. Thankfully, the bank declined the charges and after some phone calls, everything has been resolved.
Out of curiosity, what policies/procedures do your teams have in place to prevent similar situations?
Some changes we plan on making:
- Regularly check team’s transaction history (weekly, not monthly), even if team activities have ceased.
- Regularly verify people who have account access.
- Have a plan in place in case fraudulent activity is detected and regularly review that plan.