Quick Question -- keep losing program!

We keep uploading our code onto our robot and after we turn the robot off, the code is lost. Nothing is operational. The lights on the victors are flashing indicating to us that the program has been lost. We thought of the backup battery and we keep replacing it, but it doesn’t seem to be doing anything. Does anyone have any other suggestions? Thanks for any help!!!

GO 1403!!!

Call IFI. Now. Describe your problem. Follow their instructions.

You’ll likely wind up concluding that your RC is bad and has to be replaced, but you might get lucky and fix the problem.

Hopefully you’ve already called IFI and had the problem fixed. If not, when you get to your event, try running the default code and see if it happens. Then talk to the IFI representative there,