My name is John Tucker, and I work for 2goPC. We supply the classmate PCs.
I want to let you know, I signed on the forums to offer my help where I can. Spare parts, new classmates, questions. I can help.
I know there have been questions about if you need new classmates. Please know this - FIRST Teams do NOT Pay retail. I have worked to get first teams a $150 off on replacement units, and a discount on parts as well. Most commonly needed parts are AC Adapters and Batteries.
If you need the coupon code, email or PM me (Admins if you allow me, I will post it here.)
Most importantly, I want you to know that CTL/2goPC is here to support FRC teams.
We are missing our AC adapter/power cord. Our team is in Anchorage AK. Is there a universal ac adapter/power cord we could buy and a place like best buy or radio shack that could act as a sub until our order is placed on line for one? Please let us know.
Joe, I looked there… in fact that is where I found the link to the CTL Corp website and found the classmate product order page. However, it states in the product description:
******NOTE: Verified FIRST teams receive special discount pricing on this unit with a coupon code. If you do not have your coupon code, please contact [email protected] prior to purchase and provide your FIRST team number. We will verify team membership and send you the coupon code shortly afterwards.
******We have sent an email to that address above, but have not heard back from them (in fact I just sent another email just now). I don’t see any code in the Where To Go document… am I missing something???
We have sent an email to that address above, but have not heard back from them (in fact I just sent another email just now). I don’t see any code in the Where To Go document… am I missing something???
Sorry, you had only mentioned PMing the representative here on chiefdelphi, so I didn’t know that you had already looked at the website. Hope they respond to you quickly. There were additional phone numbers and email addresses on the landing page that you could try also.
We have a classmate that needs to be replaced. After reading your post, we were wondering if you could help us with this problem. Can you help us get a coupon for a new one? Please let us know in a couple of days, if it’s possible.