roboRIO CAN Wiedmuller failure

The roboRIO was finally connected up to the bot today and after the first code deploy test I noticed the PDP was flashing red lights. Once I realized the CAN wires weren’t connected I knew why. Then I looked at the Wiedmuller connector on the roboRIO and saw that one of the spring-loaded buttons is depressed fully. You can pull it out manually but it feels like there is no spring at all in it. I cannot insert a wire in either (had to try).

Has anyone else experienced a failed Wiedmuller connector on any of the newer control system pieces like this? This is the same roboRIO as the team used last year and I don’t remember there being a problem.

This is the same roboRIO that is experiencing motor controllers firing randomly when plugged into PWM 0 & 1, (http://www.chiefdelphi.com/forums/showthread.php?t=134694) so not really happy with it to begin with. Anyone have experience with the warranty process for these? Planning on contacting NI on Monday to chat.

We have had this happen to two of our PCM’s. CTRE will repair it for a $25 charge if we ship it back. You will have to contact NI to find out what they can do for you.