Hey y’all. So the team I’m affiliated with is having an issue with one of the RoboRios they have. It works fine with everything except the USB B port. When trying to plug it in to use the Pheonix Tuner (or for any reason) the computer gives a USB not recognized error. This is on all PC’s and all cables. We have updated the firmware and formatted it. Any ideas on where to go from here?
Have you installed the NI drivers using the FRC update suite? Also, have you tried opening Phoenix tuner and trying to connect? The computer may still be able to communicate even though it says “usb device not recognized”.
Visual inspect the connector to see whether there’s any metal in it.