Spark Max Brushless Encoder Error

We’re having a problem with our spark max it was showing a brushless encoder error so we switched it out but now the spark max right next to it, which was acting fine, is now showing the brushless encoder error. Please Help!

Need more info

it was showing

What is it? Rev hardware client? Status lights? Code error?

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The status light was flashing magenta and orange with a brushless encoder error in the hardware client

Try a different motor – if the problem follows the motor across two SPARK MAXes, it is likely to be an issue with either the motor, or the thin sensor wires that are attached to the motor.

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