Spark Max client returning can id to 0

whenever i set the can id to a spark max to something and disconnect and reconnect, it is reverted back to the default of 0.

i am sure that i hit “update configuration”

What version of the Client are you running? The latest version is 0.13.4.

Have you updated the firmware on your SPARK MAX? The latest is 1.0.381.

we fixed the problem, we tried updating the firmware, it failed many times, but eventually worked