Sparkmax connection issues

At the start of the 2020 build season, we updated our sparkmax motorcontrollers to the most recent firmware, 1.5, our sparkmax client application to the most recent version as well, 2.1.1. Client says the server version is 2.0.0. We updated our APIs to the most recent version as well. We are connecting to the sparks physically using the given cable and running the client application on the connected computer. The client application is reading that it cannot connect to the motor controller, and we’ve tried everything we can think of. Here are the sparkmax logs from the latest failure. Any ideas?

2020-01-19 14:26:45.720 ( 1.652s) [ ] SparkMaxManager.cpp:149 ERR| Error in registering device to HAL
total 2 resolved",“file”:“C:\Users\Will\Src\vcpkg\buildtrees\grpc\src\v1.23.1-ebfd5c51df\src\core\ext\transport\chttp2\server\chttp2_server.cc”,“file_line”:394,“referenced_errors”:[{“created”:"@1579462004.089000000",“description”:“Failed to add port to server”,“file”:“C:\Users\Will\Src\vcpkg\buildtrees\grpc\src\v1.23.1-ebfd5c51df\src\core\lib\iomgr\tcp_server_windows.cc”,“file_line”:510,“referenced_errors”:[{“created”:"@1579462004.089000000",“description”:“OS Error”,“file”:“C:\Users\Will\Src\vcpkg\buildtrees\grpc\src\v1.23.1-ebfd5c51df\src\core\lib\iomgr\tcp_server_windows.cc”,“file_line”:201,“os_error”:“Only one usage of each socket address (protocol/network address/port) is normally permitted.\r\n”,“syscall”:“bind”,“wsa_error”:10048}]},{“created”:"@1579462004.089000000",“description”:“Failed to add port to server”,“file”:“C:\Users\Will\Src\vcpkg\buildtrees\grpc\src\v1.23.1-ebfd5c51df\src\core\lib\iomgr\tcp_server_windows.cc”,“file_line”:510,“referenced_errors”:[{“created”:"@1579462004.089000000",“description”:“OS Error”,“file”:“C:\Users\Will\Src\vcpkg\buildtrees\grpc\src\v1.23.1-ebfd5c51df\src\core\lib\iomgr\tcp_server_windows.cc”,“file_line”:201,“os_error”:“Only one usage of each socket address (protocol/network address/port) is normally permitted.\r\n”,“syscall”:“bind”,“wsa_error”:10048}]}]}

We found the error. We were missing some redistributable files. Here’s the forum where they can be found.

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