Troubleshooting Precision Potentiometer (am-2619)

Hello everyone,

We are currently using the Precision Potentiometer from AndyMark on a linear actuator. The potentiometer is returning the same value even though the position is staying the same. Also, at times, the potentiometer values are offsetting. Has anyone had any experience with this potentiometer, and is there any way to manually calibrate it?

Can you post a picture of how the potentiometer is wired. There should be no need to manually calibrate it if it is wired correctly.