Unable to connect to spark maxs

Currently I am trying to connect to the Spark Maxs on my chassis and I have them plugged in and can see that the computer is connected to them and is picking them up but on the client it will say no devices I have tried it with the robot powered the robot unpowered and on multiple different motor controllers I also recently updated the rev client and I try to load firmware as I thought that was the problem but it says no device is connected to receive said firmware

Try putting the SparkMax in recovery mode.

  1. Turn off your robot.
  2. Disconnect the wire from the Spark
  3. Hold down the mode button
  4. While holding down, plug in the wire
  5. Let your computer recognize the Spark.
  6. Let go of the button
  7. Go to the network tab in the client and rescan
  8. You should be able to load firmware now.

I was able to update all of the firmware but I still am unable to connect to the spark maxs in network regular mode

What OS are you running this from? Does the device show up in the Device Manager?

we are running Windows ten and I can detect it on my computer however it has a warning triangle and driver details aren’t available

What name does the device have in the device manager? What firmware did you load onto the devices? Did the Client say that they were successfully updated when you updated them, but just never reconnected?

What name does the device have in the device manager? It will appear as spark max on the computer
What firmware did you load onto the devices? The latest which as of rn is 1.5
Did the Client say that they were successfully updated when you updated them,It did say that it successfully updated and in recovery mode I can get a connection but after updating they would not appear
but just never reconnected?

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