Unable to update CANCoders

Hi all,
Our programming team has been running into an issue when trying to update the CANCoders for our swerve drive through Phoenix Tuner. They are currently on version 19.2.0.4. When I press the the update device button with a CANCoder selected, I get an error at the bottom of Phoenix Tuner that says CTRE_DI_InvalidCrfWrongProduct. Is there any way to resolve this error, or perhaps other methods of updating CANCoders not using Phoenix Tuner?
Thanks,
Team 611.

1 Like

Based on that error code, do you have a firmware file for CANCoders selected? Do you have a CANCoder selected when trying to update?

Make sure you’re selecting the right CANCoder version as the new batches of CANCoders are using a different chip and require a different firmware version.

Here’s the link detailing this:
https://docs.ctre-phoenix.com/en/stable/ch12a_BringUpCANCoder.html

1 Like

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.