Wpilib installs improperly on brand new computer

our team was setting up a brand new computer bought by our school but when we installed wpilib and opened it through the desktop icon it appeared to open up a blank (non-wpilib) version of vscode without the extension or anything.

we tried uninstalling and reinstalling it using the instructions in the wpilib docs but it had the same result.

we can’t seem to figure this one out, our only thought is that there could be another installation of vscode hidden in the computer but since it was just purchased that is unlikely. any thoughts?

Try loading a robot project. The WPILIB button does not show until you have something open.

we tried opening our project from this year and it did open successfully but does not appear to recognize any of the wpilib classes and the button still isn’t there

Can you paste the output from the VS Code Help → about screen?

sorry for the late reply, our output was:

Version: 1.85.1
Commit: 0ee08df0cf4527e40edc9aa28f4b5bd38bbff2b2
Date: 2023-12-13T09:49:37.021Z
Electron: 25.9.7
ElectronBuildId: 25551756
Chromium: 114.0.5735.289
Node.js: 18.15.0
V8: 11.4.183.29-electron.0
OS: Windows_NT x64 10.0.22621

if it’s relevant we installed it for all users from an admin user and are accessing it from a non-admin user